Account & Data Deletion

1. Delete your account in the app

Open Settings → Account → Delete account. The screen lists what will be removed; confirming deletes the account there and then and signs you out. No email, no waiting period, and no step where you have to ask us.

2. If you can't sign in

Locked out, lost the device, or using a client that doesn't have the screen yet? We'll process it by hand:

1. Email [email protected] from the same email address registered on your Asire account, with the subject "Delete my account."
2. We'll reply to confirm we received the request and, if needed, ask you to verify your identity (for example, by confirming details only the account owner would know).
3. Once verified, we process the deletion. You'll get a confirmation email when it's complete.

3. What gets deleted

Both routes remove the same things:

• Your account and login credentials (managed via Firebase Authentication). The email address can't be used to sign back in.
• Your profile: name, job title, email address, and avatar image.
• Your device push-notification tokens, your signed-in device sessions, and your notification history.
• Any workspace or project invitations still pending to your email address.
• Your direct (1:1) conversations, with their messages and attachments — including the other participant's copy. A one-to-one thread is as personal to them as it is to you, and half of one can't be kept meaningfully.
• A workspace where you were the only member, together with its projects, tasks, tags, meetings, invitations, and activity history.

4. What isn't deleted, and why

Asire is a collaborative workspace tool — much of what you create belongs to a shared workspace, not to you individually. Deleting your personal account does not delete:

• Tasks, comments, and project content you created inside a workspace other people still use — these remain part of that workspace's record for the teammates who rely on it, the same way deleting your account on Slack or Asana wouldn't erase messages you sent in a shared channel. They reference you only by an internal identifier, which no longer resolves to a person once your profile is gone.
• Group and team-channel messages you sent, where other participants remain in the conversation. Your name is replaced with a generic "deleted user" label so the thread still reads for them.
• Reports you filed about other people's content or behaviour, which our moderation team may still be acting on. A report has to outlive the account that filed it, or a reported account could erase the case against it by deleting itself.
• Records we're legally required to keep, for example for security-incident investigation or to comply with a legal obligation, kept only as long as the law requires.
• Backups that already existed at the time of deletion, until they naturally cycle out per our normal backup retention.

If you want a specific piece of workspace content removed rather than your whole account deleted, ask the workspace Owner or Admin — they control what stays in the workspace they administer.

5. What happens to a workspace you own

Deleting your account never strands a team. If you're the Owner of a workspace that other people are still members of, ownership passes automatically to a remaining Admin — or, if there are no Admins, to the longest-standing Member — and the workspace, its projects, and its history carry on untouched. If you were its only member, the workspace is deleted with your account (see above).

6. Leaving a workspace, without deleting your account

You don't have to delete your whole account to leave a single workspace — ask the Workspace Owner/Admin to remove you, and your access to that workspace ends immediately. If you want an entire shared workspace (and its projects, tasks, and chat) deleted rather than just your own account, email [email protected] — that's a different, larger request than personal account deletion, it affects everyone in it, and we'll confirm scope with you before acting on it.

7. Contact

Send deletion requests, or questions about this process, to [email protected].