Support
Stuck, found a bug, or have an idea for what we should build next? Here's how to reach a person.
1. Email us
The fastest way to reach us for anything — bugs, account issues, feature requests, or questions about your data — is [email protected]. We read and respond to every message ourselves; there's no ticket queue or bot in between.
To help us help you faster, include: what you were trying to do, what happened instead, and which app you were using (web, iOS, Android, or desktop) with its version if you know it.
2. In-app help
If you're already signed in, the Help Center inside the app (accessible from the sidebar) has a quick-start guide, keyboard shortcuts, and a support tab that sends feedback and bug reports directly to us.
3. Account and data questions
- Want to know what data we collect and why? Read the Privacy Policy.
- Want your account or data deleted? See the Account & Data Deletion page for the exact steps.
- Locked out of your account, or think it's been compromised? Email us immediately from the account's registered address (or, if you can't, from an address where we can verify who you are).
4. What to expect
We're a small team, so response times vary, but we aim to acknowledge every message within a few business days. Account-security issues get priority.